Feedback and Testimonials


Please email info@steppingstonescanterbury.org.uk

if you wish to provide additional feedback thank you.

Testimonials

We are thrilled to have received really positive feedback from a range of parents and other professionals too. Please see below for examples of some of the comments made:

Nursery Practitioner Day (18th October 2020):

“The nursery practitioners are always happy and genuine. They care for the children, but also show lots of care to the families. Thank you!”

“I’ve seen a huge change in my daughter since joining Stepping Stones. They are really bringing the best out in her. She bounces in every day because it’s like a family away from home for her. They appear to be tapping into each child’s individual needs which is a reflection of how skilled they are at what they do. I would highly recommend Stepping Stones to anybody. Thank you Claire, Sally, Viv and Lucy. A very appreciative Mum.”

I really appreciate the manner in which the children are spoken to, it sets a good example and makes them feel affirmed and secure.”

“The team are fantastic. Everyone is so caring towards the children. The experience you all have shows in the wonderful setting you provide, you can see that you accept change and adapt with wonderful new ideas. My daughter loves her Key Worker and all the staff.  Thank you for all you do.”

My grandaughter is the child of a mother who attended Stepping Stones. The standard is as high as ever. It has evolved with new standards of nursery “education”. Thank you for all your encouraging and nurturing ways with the children. She enjoys coming here. She looks forward to coming. She’s happy (she’ll let you know if she’s not!). You bring out the best in them. Thank you. Keep up the excellent work- Team.”

“All the teachers are so warm and kind. We are so lucky with Stepping Stones!”

“An opportunity to  play outside, with friends and adults that promote FUN!”

Pilgrims’ Way Primary School stated after visiting us as part of our ongoing collaboration with local primary schools to aid pupils’ transition (December 2018):

“I don’t think you could do any more as your provision inspired me! We are trying to develop our outside area so will have to show you when you come. I look forward to seeing you.”

Sarah, mum to Luca, gave us this lovely feedback (September 18):

‘Luca looks forward to Stepping Stones every day. Communication between us and his key worker is great, I feel involved in every step of his progress there.’

Jo Robson, Specialist Teacher Hearing Impairment and South Kent Sensory Team Area Co-ordinator
County Sensory Service stated (July 18):
I have visited Stepping Stones nursery for one year now supporting a pupil who has special needs. I have found them welcoming and very open to my advice and supportive of the children in this setting.   The children are genuinely cared for and make appropriate progress to move onto the next stage of their education.  I will miss working with Sally and Claire after the end of July and  would thoroughly recommend their nursery to any parents.

Parent Emma stated (October 18):

“We couldn’t be happier with Stepping Stones Preschool.  Our girls have flourished since attending and would go on weekends if they could! The staff are caring and attentive and treat the children as individuals recognising their specific needs and providing for them.

We were worried about how our children would cope being away from us for the first time, but Sally and her team supported not only my girls but also us through the process. It was all done gradually in a way that made the whole family feel comfortable.

The setting is fabulous with lots of activities on offer, so my girls have never been bored. There is also a huge outdoor area with an amazing nature garden which is where most of my children’s learning has taken place. They have been actively encouraged to climb the trees and get digging and delving, no matter what the weather.

I can’t think of anything better than my children learning in a safe and secure environment,being given opportunities to push their own learning forward with staff that are involved and dedicated.”

Complaints:

If you wish to make a complaint, Ofsted states the following on its website:

https://contact.ofsted.gov.uk/online-complaints

“If you are concerned about anything you see or hear at an early years or childcare provider, you should raise this directly with the service. If you cannot resolve the matter in this way, or if you have safeguarding concerns, please contact Ofsted on 0300 123 4666.”